Legal Center: Privacy Policy & Terms and Conditions
Effective Date: January 29, 2026
Privacy Policy
Terms and Conditions
Privacy Policy
FleetX Solutions respects your privacy. Information submitted through this application may be used to respond to your inquiry, provide requested services, communicate with you about your application, and improve our services.
We do not sell your personal information. Information may be shared with service providers or business partners when reasonably necessary to provide a service you have requested or to process your inquiry.
You may request information about your personal data or ask questions about how your information is used by contacting FleetX Solutions through the contact information provided below.
1. Information We Collect
We collect information necessary to perform our dispatch services effectively, including:
Company & Contact Details: Company name, owner/contact person name, phone number, email address, and physical address.
Carrier Compliance Info: MC Number, DOT Number, Certificate of Insurance (COI), and W-9 forms.
Operational Information: Equipment types, lane preferences, and load details.
2. How We Use Your Information
We use your information strictly to carry out business operations on your behalf:
Registering your equipment and carrier profile with brokers and shippers to secure freight.
Negotiating and processing high-paying loads.
Managing necessary billing, invoicing, and back-office tracking.
Communicating vital load and market updates.
3. Sharing of Information
We only share your information with trusted third parties directly involved in your freight transactions, such as freight brokers, shippers, or your designated factoring company. We do not sell or rent your corporate or personal data to outside marketing firms.
4. Data Protection
We implement industry-standard administrative and technical security measures to safeguard your compliance records, financial details, and company data from unauthorized access or alteration.
5. Changes to this Policy
We may update our Privacy Policy periodically. We will notify you of any changes by updating the “Effective Date” at the top of this legal page.
Terms and Conditions
By submitting this application, you confirm that the information provided is accurate to the best of your knowledge. Submission of an application does not guarantee approval, dispatch services, financing, factoring, fuel card approval, or any other service.
Factoring and fuel card services, where applicable, may be provided by independent third-party providers. Eligibility, pricing, approval, and terms are determined by the applicable provider.
SMS Terms
If you provide consent to receive SMS messages, FleetX Solutions may send text messages related to your application, inquiry, requested services, and account-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
1. Services Provided
FleetX Solutions provides professional truck dispatching services for owner-operators and trucking fleets. Our services include:
Finding and negotiating freight loads.
Managing carrier onboarding with brokers.
Handling paperwork, billing, and route optimization.
Consulting on market trends and fleet management.
2. Carrier Responsibilities
As a carrier partnering with FleetX Solutions, you represent and warrant that:
You possess a valid Motor Carrier (MC) Authority and DOT Number.
You maintain the required levels of Auto Liability and Cargo Insurance.
You will provide accurate documents, including W-9 forms and Certificates of Insurance (COI).
You are responsible for the safe operation of your equipment and compliance with all FMCSA regulations.
3. Dispatch Agreement & Fees
Service Fees: Our dispatch fees are either a fixed percentage of the gross load amount or a flat weekly rate, as specified in your signed Dispatch Agreement.
Invoicing: Invoices for dispatch services are typically issued weekly or per load.
Payments: You agree to pay FleetX Solutions for services rendered regardless of whether you have been paid by the broker or factoring company, unless otherwise agreed upon in writing.
4. Load Confirmations
Once a carrier accepts a load offered by FleetX Solutions, it is considered a binding commitment. Any “dry runs” or “TONU” (Truck Order Not Used) situations will be handled according to the specific broker’s policy, but FleetX Solutions must be notified immediately of any delays or cancellations.
5. Limitation of Liability
FleetX Solutions acts as an agent to facilitate the movement of freight. We are not a motor carrier or a freight broker.
We are not responsible for any damage to cargo, vehicle accidents, or driver misconduct.
We are not liable for any loss of income due to truck breakdowns, weather delays, or broker payment defaults.
We do not guarantee a specific amount of weekly revenue, as market conditions fluctuate.
6. Termination
Either party may terminate the business relationship at any time with written notice (email is acceptable). Upon termination, the carrier is still responsible for paying service fees for any loads booked by FleetX Solutions prior to the termination date.
7. Intellectual Property
All content on the FleetX Solutions website, including logos, text, and graphics, is the property of FleetX Solutions and is protected by copyright laws. You may not use our branding without prior written consent.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois (or the state where your business is registered), without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of any changes by updating the “Effective Date” at the top of this page. Your continued use of our services after changes are posted constitutes acceptance of the new Terms.
10. Contact Information
For questions regarding these Terms and Conditions, please contact us at:
Email: Support@fleetxsolutions.com
Office: 30 N Gould St Ste 5504, Sheridan, WY, 82801, USA